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Pivotal core competencies – for Sales Professionals Pivotal core competencies – for Managers

  • Key Account Management

  • Managing the Complex Sale

  • Negotiation Skills

  • Presenting to Groups

  • Advanced Consultative Selling

  • Effective Exhibitions

  • Dynamic Demonstrations

  • Time and Territory management

  • Making Appointments by phone

  • Professional Selling Skills

  • Telesales Skills

  • Recruiting the Best

  • Successful Sales Meetings

  • Field visits that work

  • Targets and performance standards

  • Coaching and Appraisals

  • Leadership and teambuilding

  • Developing individuals within your team

  • Assertiveness

  • Disciplinary procedures

  • Winning with Third Party Distributors

  • Managing under pressure

  • Making CRM work for you
Pivotal core competencies – for non sales staff Pivotal - Performance coaching

  • Sales Awareness

  • Delivering great customer service

  • Dealing with difficult customers

  • Telephone Skills

  • Communication skills for service engineers and technical support specialists

  • Using CRM to best effect

  • Negotiating to win

  • Managing stress in the workplace

  • Coaching for key individuals

  • Leading the drive to success

 

Pivotal offers performance coaching for key individuals in your business.
These individuals will usually benefit from regular one-one sessions with an experienced external coach.